Thanks for using combine shipping service, This is warehouse Policy for combine service.
Combine service is You can order your self to your sellers/Shops and ask delivery to Pinkbox warehouse here in Korea, we sorting and keep and pack and ship through your combine request.
IMPORTANT STORAGE PERIOD AND DISPOSAL FOR WAHREHOUSE :
All packaging boxes from your sellers are kept for up to 6 months pinkbox warehouse and will be calculated from the day after the first packaging box arrives.( Excapt any Long pre_order which should be asked for delay delivery to warehouse manager or office manager.)Completed packing for delivery by customer's request through email or combine request only keep a month
Packaging boxes that have passed the period shall be disposed of within 48 hours after notifying the owner of the packages subject to disposal through member information e-mail or without any message (It doesn't matter if an e-mail about the notification was sent or not. ) They are considered as Abandoning Waste
Below is short information about Combine shipping serivce called as fowarding or warehousing service.
Basically, we keep all packages as arrival dated in wharehouse before you submit Combine packing request (You may find your package at COMBINE INFO, in right side at the top bar, if you have local tracking number)-
You submit "combine shipping request" when you want us to start to packing and shipping. (considered as packing based on package(s) in your Combine shipping)
We will pick up and pack for shipment as your requested in Combine shipping Request form as soon as possible your package(s)arrived here in your combine request.and Send you Package(s)' Photos and updated your shipping detail with available shipping methods once your combine shipping request submitted (Combine Service URL will be sent you When all the packages you wrote on the request arrived and finished packing)
We pack with your all packages in your one combine request (1 combine request for 1 Shipping box), if the packages over the weight and volume, thne, we will make separate packing with your confirm.
Please let us know when you want your shipment with your Local tracking number available by your seller, if local tracking number is not available, we will check the packages under your name and update Local delivery status
( if no local delivery number is not available by your seller/shop- it means still not start to shipment)
Simply, Steps
1- You made your order to your seller/Shops and ship to Korean warehouse here.
2- Local tracking number will be given when the order start to deliver to here
3-Sumbit Combine shipping service request in Pinkbox website,
4- Pinkbox, we will pick up your package(s) and take them picture and send you and pack them into one box
5- You can pay the shipping service charge
6-Shipment with tracking number.
SHIPPING RATE
Ship all countries with available carriers, EMS, Fedex, AIRMAIL, EMS Premium(UPS), Seamail(Surface), You can refer to shipping rate
https://pinkbox.kr/content/5-shipping-charge
COMBINE SHIPPING SERVICE FEE ;
(Shipping fee + 8.5%(Handling fee+US$2.5(Storage fee) / each seller(Package)
PRICE Detail :
Storage fee :
If you order 3 items from one seller(shop) at Gmarket (or, YES24.) Weversshop, or any available shops that you can make your own account and shop with your payment way, the seller(shop) will deliver 3 items in one carton box or plastic bag, this your 3 items order from one seller(shop) is "one" package q'ty- It means Your Total order package q'ty for Shipping service is "1" (Your storage fee is US$2.5)
If you order 10 items from two shops, 7 items from 1 seller(shop), the rest items from other shop, this case, it may 2 packages and Total order package q'ty is "2" (Your storage fee is US$5.00)
Handling fee :
Handling fee is 8.5% of shipping fee only, added to shipping charge (EMS Shipping based(If you use EMS or AirMail) or Air courier based(If you use Air courier such as DHL/Fedex/UPS)
PACKING WAYS and All RISK :
Basically, we will not touch original packing. only we removed carton Box(Cardboard box), the reasons are 1) Stained and damaged in local delivery 2) to reduce volume(size) of combined packing box. - We only replace damaged outer box to new one-we can not open or touch your contents. so, we are not responsible for missing, or broken something(check the picture carefully, if you want, let us know before packing, we will take photo more detail ), we only follow the combine request contents and customs value you submitted only. do not order fragile items such as glass or ceramic items as combine shipping service, we cannot responsible for any damage in delivery , especially Sea mail delivery, it could be a problem(even hard packing, no avoid damage in delivery, so, recommend clothes or not fragile items) - we need your information about your order before shipment in case of fragile items.
Pinkbox not responsible for the shopping goods,items,merchandise,which chosen by customers and any taxes,or other fees that may be imposed by import county when your order reaches
Notice : 2021. Jan- Most of Customs , especially USA, Eroupe, UK they make a strict on Customs value for each Items, asking detail HS.CODE and each Net weight, Unit price, we, threfore, need your attention on Customs value more
Pinkbox offer online buying and inspection service for customers,(Buying merchandise for customer's required website in Korea, Inspection for real existence, scammer of customer's required website)
Pinkbox respect for customer's taste and selection of merchandise, we, therefore, inspect the quality with color,design that confirmed merchandise by customers and remarkable defects on the merchandise(holes,broken parts), remarkable defects on the merchandise will be reported to customers before shipment.
Pinkbox has no obligation to take a return your merchandise, we offer mainly buying service for customer, all responsible for quality of the merchandise which different color/Size caused by computer screen or missed information by Shops are customer's side.
Pinkbox are not responsible for merchandise which selected by customers, We,therefore,need our customers to have a serious understanding of merchandise in the online shopping sites., Customers can ask and inquiry any question related your merchandise to Pinkbox, Pinkbox will give you information and detail for your merchandise from the shop master or descriptions in the pointed website by customers
WHAREHOUSE :
We recommend you check again for delivery address below. ( we are not responsible for wrong delivery address)
Post code : 50625
경상남도 양산시 양주로 154(중부동, 대동황토방아파트) 104동 302호
Phone : 010 4735 3449
To: Your name
STORAGE PERIOD AND DISPOSAL FOR WAHREHOUSE :
All packaging boxes from your sellers are kept for up to 6 months pinkbox warehouse and will be calculated from the day after the first packaging box arrives.
Packaging boxes that have passed the period shall be disposed of within 48 hours after notifying the owner of the cargo subject to disposal through member information e-mail ( It doesn't matter if an e-mail about the notification was sent or not. )
In case of return- Return fee will be charged to buyer in case of return of delivery, due to the All risk, such as, wrong delivery address, or, return of importation prohibited items, Unknown, Refused, Gone away, Unclaimed of buyer side.so, please. check careful delivery address and customs policy in your country.
If you you want to send Korean Won(KRW), You can use Korean KRW instead of USD, You can change your currency option, on the right side Top, but, PayPal is not accept Korean KRW by thier Policy, therefore, Bank transfer will be available through several way such as Transfer wise and other APP, If you use Bank trasnfer with transfer app. No IBAN Code needed for transferring to Korea( No IBAN Code in Korean Bank)
Receivable currency is USD, EUR, JPY, GBP, CAD, AUD, NZD, HKD, SGD, CHF, CNY, DKK, SEK, and NOK.
If you send a remittance in a currency other than the receivable currency, the remittance may be returned. (e.g., if you send money to KRW from overseas to Korea, it will be returned)
If you have any questions, pls. let me know
You also simply use below ( 중부동, 대동황토방아파트 - this is old address and buidling name)
경상남도 양산시 양주로 154 104동 302호 (경상남도 (Province- S. Korea containe total 8 Provinces, 경상남도 is the one of 8 Provinces), 양산시 (City Name), 양주로 154 ( Street name & building number), 104동 302호 ( detail address and the most important part )
Your package will be kept safe under the management of the warehouse for six months, but nothing can be guaranteed about its subsequent condition.